Privacy Policy
Last updated: 21 September 2026.
1. Identity and role of the data controller
flashnivo acts as the data controller for the purposes of this privacy policy. We are responsible for determining how and why your personal data is processed when you visit our website or engage with our Course A fast media production guide services focused on quick studio updates, camera cues, lighting checks, audio preparation and efficient workflows for news and events. Our registered address is 3 Laybourne House, Admirals Way, Canary Wharf, London, E14 9UH, United Kingdom and we can be contacted at [email protected].
2. Scope of the notice and the people it covers
This notice applies to all visitors to our website, individuals who register for or purchase access to our media production course materials, and anyone who submits information through our contact form. It covers processing activities carried out in the United Kingdom and explains how we handle data in accordance with UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations.
3. Categories of personal data and sources
We collect identification details such as name and email address when you use the contact form or enrol in the course. Usage data including IP address, browser type and pages visited is obtained automatically through server logs. Course-related information such as progress records and workflow preferences may be gathered directly from you during your participation. No data is sourced from third-party lists or public directories.
4. Purpose-by-purpose explanation of processing and legal basis
We process contact details to respond to enquiries on the basis of legitimate interest in providing customer support. Course enrolment data is processed to deliver the training materials under the contract between you and flashnivo. Analytics data is processed under legitimate interest to improve site functionality and course content. Marketing preferences are processed only with your consent.
5. Whether providing data is required and consequences
Supplying contact information is necessary to receive replies to your messages or to access paid course content. Failure to provide it will prevent us from completing your registration or responding to your query. Usage data is collected automatically and cannot be withheld without disabling essential website functions.
6. Cookies and similar technologies
Our site uses cookies and similar technologies to maintain session information and analyse traffic. A separate cookie policy explains the types in use and how to manage preferences. Please refer to that document for full details as required by PECR.
7. Processors, service-provider categories and recipients
We engage service providers for hosting, payment processing and email delivery. These processors are contractually bound to handle data only on our instructions. Personal data may be disclosed to regulators or law enforcement where required by law. We do not sell personal data to third parties.
8. International transfers and safeguards
Some processors may be located outside the United Kingdom. In such cases we rely on standard contractual clauses approved by the Information Commissioner’s Office to ensure an adequate level of protection for your data.
9. Retention periods and criteria
Contact form submissions are retained for twelve months after the last interaction. Course enrolment records are kept for six years to meet accounting and legal obligations. Usage logs are deleted after twenty-four months unless needed for ongoing security investigations.
10. Security and data-minimisation practices
We apply technical measures including encryption in transit and access controls to protect personal data. We collect only the minimum information necessary for each stated purpose and regularly review our data holdings to remove what is no longer required.
11. Data-subject rights and how to exercise them
You have the right to access, rectify, erase, restrict processing, data portability and object to processing. To exercise these rights please email [email protected] with sufficient information to identify your records. We will respond within one month as required by UK GDPR.
12. Right to withdraw consent and object to direct marketing
Where processing relies on consent you may withdraw it at any time by contacting [email protected]. You can also object to direct marketing communications by following the unsubscribe instructions in any email we send.
13. Right to complain to the supervisory authority
If you believe we have not handled your data correctly you may lodge a complaint with the Information Commissioner’s Office at their website or by post. We encourage you to contact us first so we can attempt to resolve the matter.
14. Children and age restrictions
Our course content is intended for adults engaged in professional media production. We do not knowingly collect personal data from individuals under the age of eighteen. If we become aware that data from a child has been submitted we will delete it promptly.
15. Automated decision-making and profiling
We do not use automated decision-making or profiling that produces legal or similarly significant effects. Any analytics tools used are limited to aggregate reporting and do not make decisions about individuals.
16. Policy changes and effective date
We may update this policy to reflect changes in law or our practices. The date of the most recent revision appears at the top of the page. Continued use of the site after an update constitutes acceptance of the revised terms.